Report Fraud

BDO Tipoffs

It ensures complete anonymity and a continuous method of communication with the whistleblower to update them on the status of their report. The application is easy to use and allows the user to upload and send video files, photographs, documents, locations, and other forms of evidence without fear of being identified. It allows anonymous communication by way of a simple report or a two-way conversation with a trained, independent moderator who will debrief the reporting user and assist them as appropriate.

You can report irregularities without the fear of being exposed.          

Just download the BDO Tipoffs application onto your phone

BDO Tipoffs has been purposefully designed as a simple application, which is now available on the Apple App Store, Google Play Store and the Huawei Gallery App Store and is free to download.  Users can upload photographs, documents, video files, locations and other forms of evidence without fear of identification.

Anonymous communication can take place through a simple report or a two-way conversation with a trained, independent moderator who can help the reporter give their disclosure.  Once a report has been uploaded by the user, they will receive an automated response confirming the receipt of the report.

Just download the BDO Tipoffs application onto your phone

ICASA Whistleblowing fraud line

Tel: +27 11 488 1700               Wanderers Office Park                       Private Bag x 60500 

Fax: +27 10 060 7000                52 Corlett Drive                                Houghton, 2041

www.bdo.co.za                            Illovo, 2196                                       South Africa

Guidelines for reporting

ICASA provides assurance to all staff, suppliers and other stakeholders related to ICASA that they will be protected from any penal action or victimisation arising from any legitimate matters reported through any of the reporting channels provided.

ICASA has established a facility that enables whistle-blowers to report wrongdoing related to the business of ICASA. ICASA's independent external hotline service (Whistle Blower fraud hotline) guarantees employees, suppliers, consultants and members of the public their anonymity.

ICASA is committed to treating allegations of wrongdoing seriously and will fully investigate any incidents reported.

What can be reported?

There are mainly two types of "wrongdoing", namely: criminal (e.g. commercial crimes) and other irregular or unethical behaviour.

Commercial crime

This relates to any unlawful act or failure to act that would result in offences such as the following (please note that this list is not exhaustive):

• bribery, corruption, forgery, fraud, theft and receipt of stolen property;
• payment or receipt of bribes;
• abuse of confidential ICASA information;
• unlawful destruction, and the removal or concealment of ICASA records, property and equipment; and

Unethical behaviour

This includes, but is not limited to:

• not obeying ICASA's policies and/or procedures; and
• highly sensitive and serious issues, such as unfair discrimination, sexual harassment, racism, nepotism etc.

Making use of the Tip-offs fraud and ethics hotline 

Checklist before making a call

Any person, as mentioned above, who has a reasonable belief that there is wrongdoing relating to any of the above matters, must raise a concern by means of the said Whistle Blower fraud hotline.

Concerns must be raised without malice, must be in good faith and must not be made for purposes of personal gain. The individual making the disclosure must reasonably believe that the information and the allegations contained therein is substantially true.

ICASA shall ensure that whoever makes a disclosure, will not be penalised or suffer any adverse treatment for doing so. However, an employee of ICASA who acts in bad faith or makes an allegation for the purposes of personal gain and/or acts with malice will be subject to disciplinary action.

Please provide the following information when making an allegation of wrongdoing:

• Date, time and place of incident;
• Name(s) of person(s) involved;
• Any witnesses to the incident;
• Proof of wrongdoing;
• Whether there is any money involved; and
• The frequency of the incident(s)?