Vision, mission and values

Vision

An inclusive digital society.

Mission

To ensure that all South Africans have access to a wide range of high-quality communication services at affordable prices.

Values

All ICASA’s regulatory activities are centred around five core values: innovation, collaboration, accountability, and being results-driven and stakeholder-centric.

Innovation

• We have the willingness and ability to generate viable, new approaches and solutions

• We find different and better ways of applying best solutions to meet stakeholder needs

Collaboration

• We eradicate silos by developing a conscious mindset that aligns our work with organisational vision and strategy

• We create synergies internally to fast-track organisational performance

Accountability

• We execute our daily work in a proactive manner

• We take full responsibility for the work that we do in collaboration with others

Results-driven

• We achieve high-quality results that are consistent with organisational standards

• We do goal-specific performance assessments and identify areas of improvement

Stakeholder-centric

• We carry out our duties with the stakeholder in mind. Stakeholders are central to what we do and we welcome their feedback for a consistent and effective partnership